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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wrong Cowboy

April 11, 2025

5  out of  5
rating by Wrong Cowboy
"I've been with Terry 25yrs. Yes since 2000. There is a lot of good reasons. But I'll try to summarize. Terry is the best damn insurance agent in the history of Fort Wayne. He's clear as a bell & twice as sharp as a carpet cutter. You want a great relationship with your agent? Terry is your guy. Thanks for the 25yrs & I hope we get 25 more my friend 🤘"
We responded:
"Thank you for your 5 Star Review and your kind words. Look forward to our next 25!!! Sincerely, Terry from State Farm :) "
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Sam Olsen

February 7, 2025

5  out of  5
rating by Sam Olsen
"The absolute best people to work with. Tell them what you want, they guide you through every step, tell you exactly what it will cost and break it down. Lightning fast to respond and they get everything done in a timely manner. Saved a tremendous amount of money versus my previous insurance."
We responded:
"We are Honored by your positive feedback! We look forward to continuing to provide you with Great Service! If there is anything else we can do for your insurance needs, just let us know. Sincerely, Terry from State Farm:) "
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Peter Schmidt

December 11, 2024

5  out of  5
rating by Peter Schmidt
"WOW! This is THE State Farm agency to go to in the Fort Wayne Area. Their customer service is second to none. This agency was recommended from a coworker and I now understand why. Everyone in the office made me feel like I was the priority during my visit. Terry's wealth of knowledge of the insurance industry is second to none. I so wish I would have come here sooner as this agency and the people in it are so customer service driven. Well done!!!"
We responded:
"My Team and I truly appreciate your kind words. We look forward to providing the same 5 Star service you deserve for many years to come! We are Always Here for you. Sincerely, Terry & Team from State Farm :) "
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Jimmy “Jimmy choo”

November 14, 2024

5  out of  5
rating by Jimmy “Jimmy choo”
"Beth was very helpful in getting my insurance set up quick and easy. Thank you."
We responded:
"Thank you Jimmy for your 5 Star Review! We appreciate it… Sincerely, Terry from State Farm "
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Annie Gaffer

June 6, 2024

5  out of  5
rating by Annie Gaffer
"Great customer experience!"
We responded:
"Thank You Annie for your 5 Star Review!!! Sincerely, Terry from State Farm :) "
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scott

April 25, 2024

1  out of  5
rating by scott
"After 20 years bad experience. Wouldn't recommend."
We responded:
"Thank you Scott for your review. I am sorry that you had a bad experience after 20 years of good experiences. I am always here to help. Sincerely, Terry from State Farm :) "
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Kevin Sorg

January 16, 2024

5  out of  5
rating by Kevin Sorg
"I was recently in a car accident where my vehicle was totaled. Working with Shannon at the Terry Anderson State Farm office made this stressful situation quite bearable. Shannon's knowledge of the claims process coupled with her outstanding customer service helped me navigate the process and set proper expectations for what to expect. A week later, I have a new vehicle, and payment has been issued for the fair market value of my prior vehicle. I am beyond grateful to Shannon and the rest of Terry's staff for their help."
We responded:
"Thank You so much for your 5 Star Review and your kind words regarding Shannon! Shannon goes above and beyond to take care of our policyholders. We appreciate your business over the years and look forward to serving your family for many years to come!!! Sincerely, Terry from State Farm :) "
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aubriana Muldoon

November 6, 2023

5  out of  5
rating by aubriana Muldoon
"Terry’s office has the best customer service EVER!! The women in the office have helped me with so many of my problems. They’ve helped me set up my Drive Safe & Safe discount, and helped me set up monthly accounts. They are able to explain things way better than my other insurance companies that I have had."
We responded:
"Thank You for the 5 Star Review!!! Sincerely, Terry from State Farm :) "
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James Smith

October 1, 2023

5  out of  5
rating by James Smith
"Excellent experience - fast service. Too bad they had to use Safelite. (see my review at Safelite)"
We responded:
"Thank You for your 5 Star Review!!! We appreciate the review and you! Sincerely, Terry from State Farm :)"
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Jody Thomas

September 14, 2023

5  out of  5
rating by Jody Thomas
"Excellent insurance agent, efficient and always trying to find you the best deal."
We responded:
"Thank You Jody!!! 30 years and counting! We really appreciate YOU :) Sincerely, Terry from State Farm :) "
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Mason Elliott

July 27, 2023

5  out of  5
rating by Mason Elliott
"Great Company and great people. Very welcoming and helpful with the entire process of getting insured"
We responded:
"Thank You Mason for your 5 Star Review and kind words! Sincerely, Terry from State Farm :) "
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Heather Wells

July 17, 2023

5  out of  5
rating by Heather Wells
"Professional and friendly staff. Great customer service. Decent quotes."
We responded:
"We really appreciate your 5 Star Review!!! Thank You.... Sincerely, Terry from State Farm :)"